Practically the entire change in subway ridership in New York over the last generation or two has come from the off-peak, and the way American cities set their frequency guidelines off-peak amplify small changes in demand, so that a minor setback can lead to collapse and a minor boost can lead to boom. The good news is that by setting frequency to be high even if it does not look like ridership justifies it, cities can generate a virtuous cycle on the upswing and avoid a vicious one on the ...
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