Downer has partnered with the University of Technology Sydney, in collaboration with the Rail Manufacturing Cooperative Research Centre, to develop Dwell Track. This technology is an infrared digital imaging system that aims to optimise customer flow and safety on platforms. Wynyard Station was the first to get the new technology.
The Dwell Track trial at Wynyard Station comprises 16 infrared and digital devices. They detect movement without identifying passengers.
“Precise mapping of crowd behaviour and what we call ‘train dwell times’ will help us improve systems to manage customers and make sure they get where they need to go.”