In Part 1 of “Big Changes” we took a look at London Underground’s proposed plan for running nocturnal Tube services. Here in Part 2 we now turn to the other major change to the Underground that was announced at the same time – the decision to completely overhaul the process by which passengers buy tickets and interact with staff at every station on Underground. There is no doubt that these changes will prove controversial. Indeed astute readers will have already noticed that the ...
Last Thursday at Piccadilly Circus, in front of a small crowd of journalists and television cameras, Mayor of London Boris Johnson and Mike Brown, MD of London Underground, pulled the covers off of a new Tube Map. When realised the contents of that map, which spread swiftly across the internet and media causing a great deal of discussion and debate, will mark as big a change in the daily relationship between London’s transport network and its passengers as the introduction of Crossrail. For ...
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